Senior Cloud Administrator

@ CQLT SaarGummi Technologies S.a.r.l. (Luxembourg)

2022 – today

The Senior Cloud Administrator oversees and optimizes the organization’s cloud ecosystem with a strong focus on Microsoft 365, cloud backup and recovery, Salesforce administration, Barracuda-based backup solutions, Remote Support Platforms such as TeamViewer and Teams governance solution such as Teams Center. This role ensures secure, resilient, and efficient cloud operations while supporting business‑critical applications and data protection strategies in hybrid-environment.

Key Responsibilities

Microsoft 365 Administration

• Manage and optimize Microsoft 365 services including Exchange Online, SharePoint Online, Teams, OneDrive, and Azure AD.
• Oversee user lifecycle management, licensing, security groups, and conditional access policies.
• Manage, integrate and oversee enterprise applications
• Implement and maintain compliance features such as DLP, retention policies, eDiscovery, and audit logging.
• Implement, manage, maintain, monitor third-party solutions such as Teams Center, Team-Viewer.
• Monitor service health, troubleshoot complex issues, and coordinate with Microsoft support when needed.
• Implement, manage Administrative roles and policies for administrators
  

Cloud Backup & Restore (Infrastructure Resilience)

• Design, implement, and maintain cloud backup and disaster recovery strategies across Microsoft 365, and SaaS platforms.
• Perform regular backup validation, restore testing, and documentation of recovery procedures.
• Lead incident response for data loss events, ensuring rapid and accurate restoration.
• Optimize backup schedules, retention policies, and storage usage for cost efficiency and compliance.

Barracuda Backup Administration

• Manage Barracuda Backup appliances and cloud storage integrations.
• Configure backup policies for Microsoft 365, cloud file systems, and other cloud workloads.
• Monitor backup health, resolve failures, and ensure successful replication to cloud targets.
• Maintain Barracuda security and firmware updates, ensuring alignment with best practices.

Salesforce Administration

• Support Salesforce user management, profiles, roles, permission sets, and security controls.
• Maintain data integrity through backup, restore, and data hygiene processes.
• Collaborate with business teams to support configuration changes, workflows, and integrations.
• Monitor system performance and troubleshoot issues related to access, data, or integrations.

Security, Compliance & Governance

• Enforce identity and access management best practices across Microsoft 365, Salesforce, and cloud infrastructure.
• Implement MFA, conditional access, and Zero Trust principles.
• Design, integrate, operate, configurate Remote Support Solutions (Team Viewer) maintaining highest data-privacy standards
• Monitor security alerts, investigate anomalies, and coordinate remediation.
• Ensure compliance with internal policies and external standards (ISO, GDPR, SOC, etc.).

Automation & Operational Efficiency

• Automate administrative tasks using PowerShell, Bash, or Python.
• Maintain documentation for cloud systems, backup procedures, and operational workflows.
• Identify opportunities to streamline processes and improve reliability.
• Collaboration & Leadership
• Provide mentorship to local administrators and support teams.
• Work closely with security, development, and business units to align cloud services with organizational needs.
• Participate in cloud strategy planning and contribute to architectural decisions.

Intune

• Integrate, manage, optimize and roll-out throughout the organization
• Train all stake-holders in the usage of intune technology
• Document all relevant processes and configurations
• Support local IT departments in complex troubleshooting cases
• Implement and manage custom roles

• Proficiency with PowerShell and automation scripting.

Soft Skills

• Strong analytical and troubleshooting abilities.
• Excellent communication and documentation skills.
• Ability to lead initiatives and work independently.
• Proactive mindset with a focus on reliability and continuous improvement.

Projects based on  yearly goals:

• Intune implementation for local entities
• Mail Archiving modernization Design, Business Plan Preparation
• Hybrid Exchange Server Modernization
• Rollout of Teams Center for the organization
• WSUS Server replacement via Update rings
• Hybrid Connectors Upgrades
• Application Catalogue and Whitelisting